Following in the footsteps of Californians, Coloradoans, Arizonans, and Bay Staters, denizens of the Metaverse can now step inside a cannabis dispensary and purchase cannabis products. Two cannabis brands have staked claims to their own Metaverse storefronts, where they will sell products to real life addresses in all 50 US States. Higher Life CBD and Kandy Girl each have acquired a property in the Metaverse (in Cryptovoxels and Decentraland, respectively), where they are accepting customers interested in purchasing both digital items (like NFTs and Metaverse wearables) and real-life cannabis products.
Moving into the Metaverse, both replicates mundane concerns faced by nearly all businesses (real estate, employee management, and customer relations) and opens up new regulatory gray areas, such as inconsistent state and federal law governing advertising, marketing, sale, and possession of marijuana products. Both Higher Life CBD and Kandy Girl have styled their Metaverse storefronts as virtual dispensaries. While Kandy Girl attempts to avoid state laws outlawing sales of cannabis by selling THC gummies (consisting of no more than .3% delta-9 THC extracted from hemp), which are legal under federal law, some cannabis products presently can only be shipped in a limited number of states. For now, purchasers seeking cannabis products in states where cannabis sales are not legal are limited to CBD purchases only. However, as the tenor of state and federal law slowly shifts towards legalization, more states may become markets for cannabis products – and the brands already known to purchasers, digital or otherwise, will have an advantage once those sales are allowed.
Cannabis companies operating in the Metaverse can also use their digital storefronts to change their customer service operations. For instance, expert budtenders can provide advice to potential clients anywhere in the world and display other products and strains that may suit the customers’ wants and price ranges – all from the comfort of the clients’ homes. Brands can also gather significant amounts of data on their customers and leverage that data into new offerings targeted to customer wants.
The Metaverse may ultimately serve as the great equalizer – granting smaller local brands the ability to compete with far more established brands, all through the power of the internet. Higher Life CBD is an Indiana company, and Kandy Girl is owned by a Florida entrepreneur, but in the Metaverse, they can be anyone’s local dispensary.
For brands not yet in the Metaverse, now is a good time to think about expanding beyond your local footprint and claiming your spot in the digital marketplace. As large companies develop the Metaverse, they will seek to bring as many new eyeballs and new dollars to spend as exist on the internet. Being set up with a distinct Metaverse presence and open digital doors will enable those new clients to start making their cannabis product purchases online as soon as they are ready.
“In the event that fraud, illegality … is connected with your account, a decentralized autonomous organization (DAO) may suspend or block your account.”
Overall, while the Metaverse is a ripe target for cannabis companies to operate, market, and conduct customer service in, they should carefully consider the regulatory and operational environment of the particular Metaverse they plan to operate in before potentially launching a virtual dispensary.